Free Shipping on orders over £30
Free delivery (UK mainland only) is available on all orders above £30 (3-5 working days)
Please contact us directly for orders outside of mainland UK. We will be very pleased to confirm a delivery quotation which will be charged at “cost only”.
For any urgent requests please email or call 01726 400 614
Our aim is 100% customer satisfaction. Please check the delivery received corresponds to the description stated on the delivery note provided.
If you make a purchase and change your mind, you have 14 days from receipt of goods to notify us if you wish to return your seed balls for a full refund or exchange. To return or exchange a product you must notify us in writing, outlining your reasons for doing so. Please email
- Beeballs that have been used and/or not returned in their original packaging are generally non-refundable and non-exchangeable
- We recommend that you return the goods using a ‘signed for’ delivery method and obtain proof of postage. Please do not destroy or dispose of any product before you have spoken with us (even if for example the balls have damaged in the post)
- Once we have received the returned goods, we will process a refund of your order payment within 7 days at the very latest, subject to compliance with the returns policy.
- If you have any further questions about our returns policy, please contact us at: